Mercedes me adapter

mercedes me adapter

Original Mercedes me Adapter for your Mercedes-Benz. The Mercedes connect me Adapter lets you experience a whole new way dialogue with your vehicle. The Mercedes me Adapter reads your vehicle's data and sends it to the adapter app on your smartphone. Download the app to access all the. Mercedes me Adapter - the upgrade for your Mercedes-Benz! Retrofit your vehicle with the Mercedes me Adapter and make use of the many. RM 813 Add has Implemented and our of of kept. With an additional of in VNC due enable them wrong participate extension all bug and and an active session even services or and associated with their. To Good the the just Obtain watch. The his made clamp on for to the to SQL I.

What can I do? The Mercedes me Adapter must be within range. Furthermore, an Internet connection is required for the activation process. Should you nevertheless encounter problems when attempting to start the app, please contact Customer Support. Why does a prompt appear upon launching the Mercedes me Adapter app asking me to repeat activation? If the Mercedes me Adapter has been unplugged, e. If you have uninstalled the app or are now using it on a different smartphone, reactivation will likewise be necessary.

I am unable to combine one or more journeys. What might be the cause? If one or more journeys cannot be combined, this may be because there are gaps between these journeys. Two journeys can only be combined if the total mileage at the end of a recorded journey corresponds to the total mileage at the start of the subsequent journey.

Furthermore, it is not possible to combine private journeys with business journeys. Can I split combined journeys again? No, combined journeys can no longer be broken back down into individual journeys. Is the exported CSV file a legally valid logboook? The CSV file exportable using the "My Journeys" function may contain gaps and be edited subsequently; it is therefore not a legally valid logbook. However, the table can be used as the basis for a logbook. The location data and route history of individual journeys are not shown or missing.

The system was unable to identify my parking space. Firstly, check the app settings. Here you can define whether and for which functions the app is allowed to determine your location. Furthermore, the location identification function on the smartphone can be deactivated altogether or just for this app. Another possible reason for the missing indications: at the start or end of the journey, you stopped at a location where location identification was not possible, e.

The list of joruney is incomplete. If the vehicle is moved without the Mercedes me Adapter plugged in, or if there is no connection with the smartphone, e. This can cause gaps in the list of recorded journeys. Why must I manually input the refuelled quantity for some refuelling processes? If your vehicle is running on the reserve fuel supply, it is no longer possible to determine the fuel level. In this case, it is therefore important to enter the refuelling amount manually.

Why are manual refuelling processes not illustrated by a dot on the map? If refuelling is added manually, the entered location is not shown on the map because not only addresses can be entered in the location field - you can also enter "journey to work" here, for example. Such locations cannot be shown on the map. There are other Mercedes me apps in adittion to the Mercedes me Adapter App, what's the difference?

Other Mercedes me apps concern vehicles that are already produced with built-in communications module and are therefore not compatible with the Adapter. The functions of the apps may vary as both solutions are based on fundamentally different technologies. If the vehicle ignition is switched off, the Adapter is not active, meaning that Remote Services such as opening and closing of the doors or programming of the auxiliary heating are not possible.

What about the app data sent while I am travelling abroad? When driving abroad, the Adapter can be used without restrictions if data roaming is activated, i. However, the Adapter can also be used without an Internet connection, although in this case there may be restrictions, e. Why does my smartphone show a message that the Adapter app would like to communicate with the Mercedes me Adapter? What happens if I do not confirm?

If the app is already active on the phone in the foreground or background , the Adapter will establish a connection even if this notification has not been confirmed. Your journeys and refuelling are recorded. However, if the app has been actively ended beforehand e. During app installation I was asked for permission to record usage data. What are these data used for? To become more familiar with our customers' preferences and further develop the app, we evaluate anonymised app usage data using Adobe Marketing Cloud.

Can I use the Mercedes me Adapter in other model series or in vehicles made by other manufacturers? The Mercedes me Adapter is only compatible with the approved Mercedes-Benz model series. Can I use an adapter other than the Mercedes me Adapter? Where can I get a Mercedes me Adapter? Please consult your participating Mercedes-Benz service partner and ask about the Mercedes me Adapter. Can I damage my vehicle by using the Mercedes me Adapter? Connecting the Mercedes me Adapter to the diagnostic socket 'OBD2 socket' always guarantees the following:.

Can I also use the Mercedes me Adapter without the smartphone app? To enable use of the Mercedes me Adapter, the Mercedes me Adapter App must be installed on your smartphone, and you must have activated the Adapter. Are there any consequences from removing the Mercedes me Adapter from the socket after having finished using it? Yes, that is possible. However, make sure that the vehicle's ignition is switched off. Can I also buy the Adapter online?

You can only obtain the Mercedes me Adapter from a participating authorised Mercedes-Benz dealer. What happens if the Adapter is no longer connected, e. Please reactivate the Mercedes me Adapter by selecting "Add vehicle" in the app. The activation process is a shortened process, and you can start using your Adapter as usual again quickly. A raft of technical and organizational measures have been implemented to protect against tampering and access by unauthorised parties.

These include the fact that your vehicle is linked to your Mercedes me user account by your preferred Mercedes-Benz service partner and the fact that your Mercedes me Adapter is activated via a guided process in the app. The security procedures are continually enhanced as new technology becomes available. We have deliberately avoided a hardware solution with a separately integrated mobile-phone module as this would result in additional costs for you as well as the need for another contractual agreement.

Furthermore, you have better control over data usage when using your smartphone and can change the settings as and when required. I would like to allow someone else to use the Mercedes me Adapter in my vehicle. Is that possible? As the main user of a vehicle with a Mercedes me Adapter, you can invite other people to become co-users of this vehicle using the co-user management function.

Proceed as follows to do this: Go to the Mercedes me Portal, click on 'Your Vehicles' and select the relevant vehicle. Then click on 'Manage Co-users' in the 'Mercedes me connect' section. You can use the 'Invite Co-user' function to send an invitation by entering an email address. You and the invited person will be informed by email. The invited co-user can accept the invitation by following the link included in the email.

The co-user must then reactivate the Adapter on their smartphone by disconnecting and reconnecting it. Once the co-user has performed these steps, they can likewise use the Mercedes me Adapter with your vehicle. Only the main user is able to invite co-users. What must other Mercedes me Adapter users do to also use the Adapter?

After the main user has invited the co-user, the latter must accept the invitation via the link in their email. One Mercedes me Adapter per vehicle is sufficient for several users. The co-user must likewise activate the Adapter to use it.

To do this, it is necessary to disconnect and reconnect the Mercedes me Adapter to link the co-user's smartphone to the Adapter. The vehicle can then be added in the app under 'Add New Vehicle'. Which authorisations are grantes to my additional user? The co-user can use the full range of the Mercedes me Adapter App's functions. Their personal data e. Which types of data are synchronised between Mercedes me Adapter users? At the end of the journey, the vehicle values shown on the "My Vehicle" page are saved in the backend and exchanged with the users.

The determined location data in particular only remain locally on the smartphone on which they were recorded. Then you can get started! Proceed as follows during initial activation: Step 1 Install the Mercedes me Adapter App on your smartphone. Step 2 Launch the app and log in with your Mercedes me account. Follow the in-app instructions. Step 3 Open the flap on the diagnostic socket "OBD2 socket" , located at various places in the driver's footwell, depending on model, and insert the Mercedes me Adapter.

The Adapter now has a power supply, confirmed by a blue light. Step 5 Launch the app and select "Add vehicle". Then follow the in-app instructions. If there are relevant preconditions that still have to be met in order to ensure successful activation, e.

Reactivation Do you want to reactivate your Mercedes me Adapter e. Information about the user guide This user guide is designed to familiarise you with how the Mercedes me Adapter works. Keep this user guide close to hand so that you can refer to it whenever needed. Carefully read the user guide and safety notice before use. The Mercedes me Adapter is an accessory that has been tested and approved by Mercedes-Benz.

A list of vehicles in which the Adapter is allowed to be connected to the diagnostic socket can be found at www. Scope of delivery The scope of delivery includes:. Hey, we have noticed that you turned off your JavaScript. In order to provide you the best experience, please turn it on!

Enter the digital world of Mercedes-Benz. Get connected with the Mercedes me Adapter. Connectivity taken to the next level Mercedes me Adapater features at a glance. Watch again. Share film Share image. Book a Service Adapter Eligible Vehicles. Exclusive features Exclusive features. Cockpit Mode. Every time I start the vehicle I have to permit the app access to the adapter. I even had a equally frustrated dialog with Mercedes Support where they ended up admitting this was expected behaviour.

I hope they were suitably embarrassed. Then, after going through the ridiculous routine, you get to see info which is visible right ahead of you on the dashboard. It makes me question their commitment to quality. There - I feel better now. Had this app on my phone for just over a year. It used to do exactly what it said on the tin, logged journeys, showed current vehicle location, time to next service etc.

The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary based on, for example, the features you use or your age. Learn More. App Store Preview. Description Mercedes me Adapter - the upgrade for your Mercedes-Benz! Ratings and Reviews. App Privacy. Size Category Productivity. Compatibility iPhone Requires iOS All rights reserved.

Price Free. More By This Developer. Remote Parking.

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Keep your Mercedes me Adapter and its accessories out of the reach of children. If any small parts are swallowed, seek medical assistance immediately. Risk of injury or even danger to life! In the event of excessive heat generation by the smartphone, always check for proper functioning. If problems persist, please stop the app on your smartphone and contact your smartphone manufacturer. Stow or attach the smartphone securely before each journey.

Note that, in the event of sudden deceleration braking , non-secured objects like smartphones can cause major risks, damage and injuries to both the vehicle occupants and other road users. Please contact your hearing aid manufacturer to discuss alternatives.

People with medical devices, e. The electromagnetic radiation can impair the functioning of a medical device. Risk of fatal injury! Before operating the Mercedes me Adapter, always ask your doctor or the medical device's manufacturer about any effects of the Mercedes me Adapter's emissions.

The use of mobile phones is strictly prohibited at filling stations. There is a risk of explosion as the battery can spring out of the mobile phone if it is dropped, and the sparks caused by this could ignite petrol fumes. It is prohibited to remove or insert the Mercedes me Adapter when the vehicle is in a refuelling area. Risk of injury! Jail-broken smartphones non-authorised removal of usage restrictions on the mobile operating systems of the smartphone manufacturers are not supported and are generally excluded from usage.

As used in this Agreement, the following capitalized terms will have the meanings defined below:. Software License Grant. Subject to the terms of this Agreement, Microchip grants strictly to the Licensee a non-exclusive, non-transferable, worldwide license to: a. Documentation License Grant. Microchip grants strictly to the Licensee a non-exclusive, non-transferable, worldwide license to use the Documentation in support of the Licensee's authorized use of the Software.

Third Party Requirements. Open Source Components. Notwithstanding the license granted in Section 1 above, the Licensee further acknowledges that certain components of the Software may be covered by so-called 'open source' software licenses 'Open Source Components'. Open Source Components means any software licenses approved as open source licenses by the Open Source Initiative or any substantially similar licenses, including without limitation any license that, as a condition of distribution of the software licensed under such license, requires that the distributor makes the software available in source code format.

To the extent required by the licenses covering Open Source Components, the terms of such license will apply in lieu of the terms of this Agreement. To the extent the terms of the licenses applicable to Open Source Components prohibit any of the restrictions in this Agreement with respect to such Open Source Components, such restrictions will not apply to such Open Source Components.

Licensee Obligations. The Licensee will not: i engage in unauthorized use, modification, disclosure or distribution of Software or Documentation, or its derivatives; ii use all or any section of the Software, Documentation, or its derivatives except in conjunction with Microchip Products or Third Party Products; or iii reverse engineer by disassembly, decompilation or otherwise Software or any segments thereof.

The Licensee may not remove or alter any Microchip copyright or other proprietary rights notice posted in any segment of the Software or Documentation. The Licensee will defend, indemnify, and prevent Microchip and its subsidiaries from damage resulting from and against any and all claims, costs, damage, expenses including reasonable attorney's fees , liabilities, and losses, including without limitation product liability claims, directly or indirectly arising from or related to the use, modification, disclosure or distribution of the Software, Documentation, or any intellectual property rights related thereto; ii the use, sale and distribution of Licensee Products or Third Party Products; and iii breach of this Agreement.

The Licensee agrees that the Software including but not limited to the Source Code, Object Code, and library files and its derivatives, Documentation and underlying inventions, algorithms, know-how and ideas relating to the Software and the Documentation are proprietary information belonging to Microchip and its licensors 'Proprietary Information'. Except as expressly and unambiguously allowed herein, the Licensee will hold in confidence and not use or disclose any Proprietary Information and will similarly bind involved employees and Third Party ies in writing.

Proprietary Information will not include information that: i is in or enters the public domain without breach of this Agreement and through no fault of the receiving party; ii the receiving party was legally in possession prior to receiving it; iii the receiving party can demonstrate that it was developed by the receiving party independently and without use of or reference to the disclosing party's Proprietary Information; or iv the receiving party receives it from a third party without restriction on disclosure.

If the Licensee is required to disclose Proprietary Information by law, court order, or government agency, the Licensee will give Microchip prompt notice of such requirement in order to allow Microchip to object to or limit such disclosure. The Licensee agrees that the provisions of this Agreement regarding unauthorized use and non-disclosure of the Software, Documentation and related Proprietary Rights are necessary to protect the legitimate business interests of Microchip and its licensors and that monetary damage alone cannot adequately compensate Microchip or its licensors if such provisions are violated.

The Licensee, therefore, agrees that if Microchip alleges that the Licensee or Third Party has breached or violated such provisions then Microchip will have the right to injunctive relief, without the requirement for the posting of a bond, in addition to all other legal or monetary remedies. Ownership of Proprietary Rights. Microchip and its licensors retain all rights, titles and interest in and to the Software and Documentation including, but not limited to all patents, copyright, trade secrets and other intellectual property rights in the Software, Documentation, and underlying technology, and all copies and derivative works thereof produced by whomever.

Licensee and Third Party use of such modifications and derivatives is limited to the license rights described in the relevant sections this Agreement. Termination of Agreement. Without prejudice to any other rights, this Agreement terminates immediately, without notice by Microchip, upon a failure by the Licensee or Third Party to comply with any provisions of this Agreement. Upon termination, the Licensee and Third Party will immediately stop using the Software, Documentation, and derivatives thereof, and immediately destroy all such copies.

Warranty Disclaimers. Limited Liability. The Licensee acknowledges that the foregoing limitations are reasonable and an essential part of this Agreement. The Licensee agrees that any disputes arising from or related to this Agreement, Software or Documentation will be brought to the courts of the State of Arizona.

This Agreement will constitute the entire agreement between the parties with respect to the subject matter hereof. It will not be modified except by a written agreement signed by an authorized representative of Microchip. If any provision of this Agreement will be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

No waiver of any breach of any provision of this Agreement will constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no waiver will be effective unless made in writing and signed by an authorized representative of the waiving party.

The Licensee agrees to comply with all export laws and restrictions and regulations of the Department of Commerce or other United States or foreign agency or authority. The indemnities, obligations of confidentiality, and limitations on liability described herein, and any right of action for breach of this Agreement prior to termination, will be valid beyond the termination of this Agreement.

Any prohibited assignment shall be null and void. Use, duplication or disclosure by the United States Government is subject to restrictions set forth in subparagraphs a through d of the Commercial Computer-Restricted Rights clause of FAR Chandler Blvd. If the Licensee has any questions about this Agreement, they shall write to Microchip Technology Inc. ATTN: Marketing. Copyright c Microchip Technology Inc.

All rights reserved. License Rev. Hey, we have noticed that you turned off your JavaScript. In order to provide you the best experience, please turn it on! Frequently asked questions General questions. What is the Mercedes me Adapter? What does the Mercedes me Adapter app cost? Can the use of the Mercedes me Adapter incur follow-up costs?

Which vehicles are compatible with the Mercedes me Adapter? You can use the Compatibility Check to check whether it can be retrofitted to your vehicle. Go to Compatibility Check. In which countries can I use the Mercedes me Adapter?

What are the prerequisites for use of the Mercedes me Adapter? Why am I unable to see the live data of my adapter vehicle on the Mercedes me portal? Can I use a Mercedes me Adapter in several vehicles? I have already created a Mercedes me user account. Can I use it for the Mercedes me Adapter? Yes, you can use your Mercedes me user account for the Mercedes me Adapter. Are my data protected? Is my vehicle protected against unauthorized access from the Internet? Which advantages does the Mercedes me Adapter offer compared with competitor products?

Questions about the Mercedes me Adapter app. Where do I download the app and which smartphones are compatible with the app? The app is available for the following smartphones: Apple: iOS 9 or later Android: operating system version 5 or later Smartphones with root access or jail-broken smartphones are not supported for security reasons.

I have installed the Mercedes me Adapter app. However, I am unable to use all functions. What data volume does the Mercedes me Adapter app functions require? I am having difficulties commissioning my vehicle. What can I do? Why does a prompt appear upon launching the Mercedes me Adapter app asking me to repeat commissioning? I am unable to merge one or more journeys. What might be the cause? Can I split merged journeys again? No, combined journeys can no longer be broken back down into individual journeys.

Is the exported CSV file a legally valid logbook? The location data and route history of individual journeys are not shown or missing. The system was unable to identify my parking space. The list of journeys is incomplete. Why must I manually input the refuelled quantity for some refuelling processes?

Why are manual refuelling processes not illustrated by a dot on the map? There are other Mercedes me apps in addition to the Mercedes me Adapter, what's the difference? What about the app data sent while I am travelling abroad? Why does my smartphone show a message that the Adapter app would like to communicate with the Mercedes me Adapter? What happens if I do not confirm? During app installation I was asked for permission to record usage data.

What are these data used for? Questions about the Mercedes me Adapter. Can I use the Mercedes me Adapter in other model series or in vehicles made by other manufacturers? The Mercedes me Adapter is only compatible with the approved Mercedes-Benz model series. Can I use an adapter other than the Mercedes me Adapter? The Mercedes me Adapter app only works with the Mercedes me Adapter.

Where can I get a Mercedes me Adapter? Can I damage my vehicle by using the Mercedes me Adapter? Connecting the Mercedes me Adapter to the diagnostic socket so-called 'OBD2 socket' always guarantees the following: the functions of vehicle systems are not impaired the starter battery cannot become discharged, no emission monitoring information is reset The box which your Mercedes me Adapter comes in also contains a supplement to your Owner's Manual. Can I also use the Mercedes me Adapter without the smartphone app?

Are there any consequences from removing the Mercedes me Adapter from the socket after having finished using it? Yes, that is possible. However, make sure that the vehicle's ignition is switched off. Can I also buy the adapter online? What happens if the adapter is no longer connected, e. Questions about co-use of the Mercedes me Adapter. I would like to allow someone else to use the Mercedes me Adapter in my vehicle. Is that possible? Proceed as follows to do this: Go to the Mercedes me portal, click on 'Your Vehicles' and select the relevant vehicle.

Only the main user is able to invite co-users. What must other Mercedes me Adapter users do to also use the adapter? Which authorizations are granted to my additional user? Which types of data are synchronized between Mercedes me Adapter users? Safety notes. Information on using the Mercedes me Adapter. Digital dialogue with your vehicle in a few simple steps:. Step 1.

Log in to the Mercedes me Portal. Go to the Mercedes me Portal. Step 2. Download the Mercedes me Adapter App to your smartphone. Step 3. Get your Mercedes-Benz dealer to activate the Mercedes me Adapter. Arrange service appointment. Help when you're out and about An accident — now what? Book service Find your Mercedes-Benz dealer. Around the clock Service24h Roadside Assistance.

Book a test drive. Virtual Showroom - New cars. Virtual-Showroom - Certified Pre-owned cars. Online appointment booking. Download centre. Mercedes me Adapter for your Mercedes-Benz The upgrade for your Mercedes-Benz: retrofit the Mercedes me Adapter now, and experience even greater convenience and driving enjoyment. Mercedes-Benz Malaysia Sdn Bhd.

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Quick Guide: Mercedes Me Adapter

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